Our Guarantee

Buy with confidence. Ohlala products are backed by our industry-leading Guarantee. If you are not 100% satisfied with our product, we will issue a refund, exchange or replace the product within 30 days of purchase.

All returns must be unused in their original retail packaging and pass a verification of condition inspection prior to the issuance of any refund. Please Note: products sold as personal pleasure objects (“sex toys”) are subject to additional restrictions and can only be exchanged if defective.

Please call Customer Service at +27 (0) 71 6753981 for more details.