Borosilicate glass is nonporous so clean up is a breeze. Soap and water work fine, or you can wipe it down with a lint-free towel moistened with peroxide, rubbing alcohol or a 10% bleach solution. Generally speaking you can sterilize borosilicate glass toys in boiling water or the dishwasher. However, boiling is not recommended in this case because that would jeopardize the embedded crystal element, glass medallion or tail.
There are companies that say you can warm your glass in the microwave or cool it in the freezer. We, however, do not recommend either of these methods for your safety! The microwave will heat unevenly and could cause severe burns and the freezer, well, have you ever gotten your tongue stuck on a piece of ice? OUCH! Glass is easy to heat up or cool down simply using running water to adjust the temperature.
We recommend never standing any glass pleasure product adorned with a crystal Swarovski Element or Medallion on its end or base. The crystal elements and glass medallions are much, much more fragile than our glass plugs or dildos, and we know you wouldn’t want to damage that exquisite accoutrement.
With proper care, your new toy will last a lifetime. And we help you do that by providing a sturdy padded pouch (tails do not come with a storage pouch) to keep your insertable art from getting nicked or chipped while it isn’t in use.
For crystals, start by securing the plug so that the base is facing upward, and it is flat and even. Then squeeze a drop of glue onto the bottom of the crystal where it comes to a point; the size of the drop will be almost as big as a dime. Set the crystal (glue side down) into the base of plug, and make sure it is sitting evenly. Now all you have to do is wait! The glue dries fast, but to ensure that it is completely dry, let it sit for about a half an hour.
If you would prefer not to try a repair yourself, get in touch with us; you can always send your plug back. We are happy to fix it and send it back to you.
We know this is a lot of information but we feel you invested in our handmade product, and we want it to last you a life time.
PLEASE, PLEASE, PLEASE, if you have any questions check our site for more info, or contact us directly at: firstname.lastname@example.org